A. Error: Please try the following fixes in order. (1) do not watch in incognito...
This error is mainly observed if you are watching FGS replay videos in incognito mode on an Android device or if they are trying to play videos in a non-updated and non-recommended browser. Please ensure the videos are played in the usual way (non-incognito) in a recommended and updated browser. Below are the other possible suggestions for this issue.
1- Please ensure you have followed the three steps (Playing in normal mode, enabling Protected content, and Restart device) mentioned on the error message page.
2- Usually, this error can occur if the 'Protected content' is not enabled in the browser. The steps to allow it to be on an Android chrome browser are below.
Go to chrome and click the three-dots toggle at the top right> Go to 'Settings'> Go to 'Site settings.
Go to 'Protected content'
Make sure that it is ticked as 'allowed.'
3- Two other popular recommended browsers which support secure playback on Android devices are updated 'Firefox' & 'Edge.' You can try them as well.
If you are still facing this, please mail us -> [email protected]
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B. Failed to read the "localStorage' property from 'Window: Access is denied for this document.
It seems the browser is set to block all cookies, including local-storage access.
In Desktop Chrome, this can be enabled like below. Other browsers have different settings. In Chrome, you have to enable the "Cookies" option. You have to change this to "Allow All Cookies."
Search this on the google search bar-> chrome://settings/cookies
Note: This provides features such as resuming from the last played position, analytics, etc.
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