Cart Abandonment Automation Feature

Modified on Fri, 29 Mar 2024 at 07:57 PM

Steps for setting up the Cart Abandonment feature inside FlexiFunnels:

1.) Navigate to the settings area and open the "Email Settings" option. 

2.) In the Email Settings click on the Create Email option and proceed to create your Cart Abandonment email sequence.

 3.) After clicking on the "Create Email" option, you will see a popup. This is where, you will be creating your email templates which you will plug into your products in the subsequent steps. 

4.) Once your cart abandonment emails are set up and saved, please visit the product section to specify the email sequence for a particular product. 

5.) Inside the product settings, navigate to the "Cart Abandonment" option. 

6.) Enable the check box and configure your cart abandonment email sequence by clicking on the "+" icon. 

7.) After clicking on the "+" sign the below popup will appear.

8.) Set the time intervals and choose the specific Email you want to send during each interval and hit on Save button

Here is the final output with some different time intervals.

How does it work?


Let's consider the scenario on having set up 5 sequences at the intervals of 30 minutes, 45 minutes, 3 hours, 5 hours, and 1 day.

So the cart email will trigger at 30 minutes, then the second email will trigger after 45 minutes or 30 minutes, and the 3-hour email will trigger after (30+45) minutes.

In a nutshell

1st email trigger - 30 minutes

2nd email trigger - 30+45 minutes

3rd email trigger - (30+45) minutes + 3 hours

4th email trigger - (30+45) minutes + (3+5) hours

5th email trigger - (30+45) minutes + (3+5) hours + 1 day

You have successfully added the email sequence to your product and Flexifunnels will be doing the follow ups with your customers automatically. 

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