Coupons & Promotions with Flexi Genie

How to create discount coupons, attach them to products, and manage active promotions — all through chat.

Overview

Coupons let you offer discounts on your products — for launches, seasonal sales, or special audiences. This article covers creating coupons, attaching them to specific products, enabling or disabling them, updating their settings, cloning existing coupons, and reviewing your coupon list.

This article covers:

• Creating a new coupon
• Assigning a coupon to one or more products
• Enabling or disabling a coupon
• Updating an existing coupon's settings
• Cloning a coupon
• Viewing your full list of coupons

What You Can Do

• Create a coupon with a specific discount amount, code, and validity period
• Attach a coupon to one or multiple specific products
• Turn a coupon on or off without deleting it
• Update details on an existing coupon, such as its discount value or expiry
• Clone an existing coupon to quickly create a similar one
• Review a list of all coupons currently set up in your account

Why This Is Useful

Running a time-sensitive sale or a special offer for a segment of your audience usually means creating and testing a coupon manually. With Flexi Genie, you can set up, adjust, or pause a coupon within a single conversation — useful when you need to react quickly, like turning off a coupon the moment a sale ends.

Before You Begin

• You need an active FlexiFunnels account, logged in.
• Know which product(s) the coupon should apply to.
• Decide on the discount type (percentage or fixed amount) and validity period before creating the coupon.

Step-by-Step: Common Coupon Tasks

Step 1: Create a New Coupon

• Open Flexi Genie and describe the coupon you want — the code, the discount, and how long it should run.

Example Prompt: "Create a coupon called SUMMER20 that gives 20% off, valid for the next 14 days."

Step 2: Enable or Disable a Coupon

• You don't need to delete a coupon to stop it from working — simply disable it.
• Re-enable it later if you want to reuse the same code.

Example Prompt: "Disable the SUMMER20 coupon — the sale is over."

Be Careful: Disabling a coupon takes effect immediately. If it's currently advertised anywhere, customers trying to use it will no longer get the discount.

Step 3: Update an Existing Coupon

• You can change a coupon's discount value, validity period, or other settings without recreating it.

Example Prompt: "Update the SUMMER20 coupon to give 25% off instead of 20%."

Step 4: View All Your Coupons

• Ask for a list of your current coupons to review what's active, expired, or upcoming.

Example Prompt: "Show me all the coupons currently set up in my account."

Behind the Scenes — MCP Tools Involved

Good to Know: You never need to know these tool names to use Flexi Genie — this table is just for anyone curious about what's happening behind the scenes.

Ready-to-Use Prompts

"Create a coupon called FESTIVE30 for 30% off, valid until the end of the month."

"Apply the FESTIVE30 coupon to all my course products."

"Disable the FESTIVE30 coupon now that the sale has ended."

"Show me a list of all active coupons in my account."

Tips for Better Results

• Use clear, memorable coupon codes — this makes them easier to reference later and easier for customers to type.
• Always double-check which products a coupon is attached to before promoting it publicly.
• Set an expiry date whenever a promotion is meant to be time-limited, so it doesn't stay active by accident.

Common Issues / Troubleshooting

Coupon Not Applying at Checkout: Confirm the coupon is enabled and is correctly assigned to the specific product being purchased.

Coupon Still Working After a Sale Ended: Check whether the coupon was disabled, and confirm its expiry date is set correctly.

Limitations / Important Notes

• A coupon must be both enabled and assigned to a product to work at checkout — missing either step will prevent the discount from applying.
• Cloning a coupon copies its settings, but you should review the discount value, code, and expiry before activating the clone.

Curious what else Flexi Genie and AI assistants can do inside FlexiFunnels? See the full Possibilities with Flexi Genie & AI Assistance reference document.