What Is a Free Product?
A Free Product is a digital product you offer at no cost in your funnel.
Think of it as a gateway drug—you give something valuable for free to:
- Capture leads
- Build trust
- Attract warm prospects
- Provide samples
- Create an entry point to paid offerings
Examples of free products:
- PDF guide, checklist, template
- Video training, webinar recording
- Email course, mini-course
- Tool, calculator, spreadsheet
- Software trial, SaaS demo
- Sample chapter of a book
- Discount code, free coupon
- Podcast episode, audio file
Step 1: Log In to FlexiFunnels:
Go to app.flexifunnels.com
Enter your email and password
Click "Sign In"
You're now in the FlexiFunnels dashboard

Step 2: Navigate to Product Settings
- Look for "Products" in the main menu (left sidebar or top menu)
- Click it
- You're in the Products section

Step 3: Click "Add New Product"
- Look for a "+ Add New Product" or "Create Product" button
- Click it

Step 4: Choose Product Category
- Find the "Product Category" dropdown
- Click it
- Select a category that matches your product

Step 5: Fill Out General Settings
Fill out the necessary details like:
Product Name
Description
Thumbnail, etc.
Once you're done with the general settings...
Step 6: Go to Payment & Pricing Settings
Now you'll set up the pricing (which is $0 for free products).
Click on the "Pricing" or "Payment & Pricing" section/tab
Step 7: Set Product Type to "Free"
Find the "Product Type" dropdown or option.
Click "Free"
This tells FlexiFunnels there's no payment required.

Step 8: Confirm No Payment Provider Needed
After selecting "Free," you'll see a note:
"Since this is a free product, no payment provider is needed."
This is correct. Don't select payment providers (Stripe, PayPal, etc.) for free products.
After Creating: Use Your Free Product
Option A: Add to Checkout Page
To give the free product away on a checkout page:
- Create a checkout page in your funnel
- Click "Add Product" on that page
- Select your free product
- Visitors see it as an option to add to their cart (no cost)
- They download it after clicking "Continue"
Option B: Send via Email Automation
To deliver the product via email:
- Set up an email in your autoresponder
- Include a download link to the free product
- After form submission, the email is sent
- Visitor clicks link to download
Option C: Create a Landing Page for It
To promote the free product separately:
- Create a landing page in FlexiFunnels
- Add a form element (email required)
- Point the form to send to a funnel or email list
- After submission, show download link
- Share page URL to drive traffic
Real Example: Create a Free Lead Magnet
Scenario: You're selling a paid email course. You create a free guide to attract emails.
Settings
Product Name: "The Complete Email Marketing Playbook (Free)"
Description: "Get the exact email templates, sequences, and strategies we use to generate $50K+ per month with email marketing. Includes 30+ email swipes, subject line formulas, and a complete email calendar."
Category: Guides/Templates
Product Type: Free
Thumbnail: Professional cover image of the playbook
Tags: email, marketing, free, lead-magnetFunnel Flow
- Visitor lands on page "Free Email Playbook"
- Sees headline: "Get Our Proven Email Templates (Free)"
- Sees form: "Enter your email to download"
- Enters email
- Form submits
- Gets added to email list
- Receives email with download link
- Downloads the free playbook
- Becomes a warm lead
- Receives emails pitching paid course
- Some buy the paid course
Common Situations & Quick Fixes
Situation 1: "I Created a Free Product, But I Can't Find It"
What's happening: Product was created but you can't locate it.
Diagnostic steps:
- Go to Products section (same place you created it)
- Look for a list view of all products
- Search by name — Use search bar if available
- Filter by type — Filter to show "Free" products only
- Check visibility setting — Is it set to "Public"?
If still not found:
- Try refreshing the page (F5)
- Clear browser cache
- Try a different browser
- Contact support
Situation 2: "I Want to Change the Product Name"
What's happening: You created it but want to rename it.
Solution:
- Go to Products section
- Find the product in the list
- Click "Edit" or the product name
- Change the "Product Name" field
- Click "Save"
Situation 3: "Should I Make My Paid Product Free?"
What's happening: You're considering making a paid product free.
Think about:
- Why? (attracting more leads, clearing inventory, testing market?)
- What's the downside? (lost revenue from buyers who would have paid)
- What's the benefit? (more leads, testing, goodwill)
Better approach:
- Keep the paid version
- Create a new free version (sample/teaser)
- Use free version as lead magnet
- Upsell to paid version
Situation 4: "I Created a Free Product But Don't Know How to Use It"
What's happening: Product exists but you need to integrate it into a funnel.
Next steps:
- Create a landing page offering the free product
- Add a form requiring an email to access
- Create email automation to deliver the product
- Set up email sequence to sell the paid product
- Launch and drive traffic to landing page
Or use existing checkout page:
- Add the free product to an existing checkout page
- Visitors see it as an option
- They add to "cart" and download
Situation 5: "Can I Change a Free Product to Paid?"
What's happening: You want to start charging for what was free.
Answer: Yes, but carefully.
Steps:
- Edit the product
- Change Product Type from "Free" to "Paid"
- Set a price
- Select a payment provider (Stripe, PayPal, etc.)
- Save
Warning: Existing free download links won't work. Consider:
- Creating a separate paid version
- Notifying email list about the change
- Offering transition period
Best Practices for Free Products
Naming
✓ Include "Free" in the name (manages expectations)
✓ Be specific (not just "Free Guide")
✓ Highlight benefit ("Email Templates" not "Stuff")
Description
✓ Lead with benefit (what will they get?)
✓ Be concise (2-3 sentences max)
✓ Include what's inside (5 templates, 10-page guide, etc.)
Thumbnail
✓ Professional design (not sloppy)
✓ Clear, readable text (title visible)
✓ Brand colors (matches your other products)
Value
✓ Actually valuable (not just fluff)
✓ Relevant to your audience (solves a problem they have)
✓ Complements paid product (previews what they'll learn)
Free Product Checklist
Before launching:
- Product Name is clear and specific
- Description explains what they get
- Thumbnail image is professional
- Product Type is set to "Free"
- No payment provider is required
- Product is saved and visible in Product list
- Plan for how to deliver (email, landing page, checkout)
- Email sequence ready (if using email delivery)
- Landing page created (if promoting separately)
- Traffic plan ready (where will traffic come from?)
Next Steps
- Create the free product (follow steps above)
- Create a landing page offering it
- Add a form to capture emails
- Set up email automation to deliver it
- Create follow-up sequence to sell your paid product
- Launch and drive traffic
Still Stuck?
Work through the troubleshooting section first, then submit a ticket.
When submitting a support ticket, include:
- What you're trying to do (create free product, use it, etc.)
- Where you got stuck (which step)
- What error message you see (if any)
- A screenshot of the Product settings
- What you expected vs. what happened
Submit a support ticket and our team will help within 24 hours.
Congratulations! You've created your first free product and are ready to build your lead-capture funnel! ?
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