What Is a Custom Domain?
A Custom Domain is your own web address (like www.yourbrand.com) instead of FlexiFunnels' default URL.
Think of it like: Renting a storefront with your name on it vs. operating from someone else's building.
Examples:
www.yourbrand.com(your brand domain)webinar.yourbrand.com(subdomain)checkout.yourbrand.com(another subdomain)offer.yourname.com(branded, short)
Connect Domain to Landing Page
Step: Go to Project Settings
- In FlexiFunnels, go to "Projects"
- Find the project with your landing page
- Click on the project to open it
Step: Open Project Settings
- In the top-right corner, look for a "Settings" button or gear icon
- Click it
- A menu appears

Step: Select General Settings
- From the menu, click "General Settings" (or just "Settings")
- The project settings panel opens

Step: Find Domain Selection
- Look for a field labeled "Select Domain" or "Choose Domain"
- Click the dropdown menu
- You'll see a list of domains you've added (from Part 1)
Step: Select Your Domain
- Click on the domain you want to use
- Example:
yourbrand.comorwebinar.yourbrand.com
Note: If your domain doesn't show up:
- Make sure you completed Part 1 (added domain to FlexiFunnels)
- Make sure the domain is verified (not pending)
- Refresh the page and try again

Step: Save Settings
- Scroll down to the bottom
- Click "Save" or "Update Settings"
- A confirmation message appears
✓ Your domain is now connected to your project!
Common Situations & Quick Fixes
Situation 1: "My Domain Doesn't Show Up in the Dropdown"
What's happening: You can't find your domain when trying to connect it.
Diagnostic steps:
- Verify domain was added
- Go to Settings → Integrations → Domains
- Do you see your domain listed?
- If not, go back to Part 1 and add it
- Check domain status
- Is the domain "Verified" or still "Pending"?
- Pending domains may not show in the dropdown
- Wait for verification email (24-48 hours)
- Refresh page
- Refresh the project settings page (F5)
- Sometimes it takes a moment to appear
- Check for typos
- Is the domain spelled correctly?
- Did you use the right format (no https://, no www if not needed)?
If still not working:
- Delete and re-add the domain
- Contact FlexiFunnels support
Situation 2: "I Connected the Domain, But the Page Doesn't Load"
What's happening: Domain is connected but visiting it shows an error.
Diagnostic steps:
- Wait for DNS propagation
- DNS changes take 24-48 hours to propagate worldwide
- What works for you might not work for others yet
- Wait 24 hours and try again
- Check domain verification
- Go to Settings → Integrations → Domains
- Is your domain marked "Verified"?
- If "Pending," the DNS records haven't been recognized yet
- Verify DNS records (if manual setup)
- Log into your domain registrar
- Go to DNS settings
- Confirm the records you added are still there
- Sometimes they're deleted or overwritten
- Check project is published
- Go to your project
- Is the landing page published?
- Unpublished pages won't appear on custom domains
- Try a different browser
- Sometimes browser cache causes issues
- Try Chrome, Firefox, Safari on the same device
- Try incognito/private browsing mode
If still not working:
- Contact FlexiFunnels support with:
- Your domain name
- Your domain registrar
- Proof that DNS records are added
Situation 3: "I Have Multiple Pages, Do They All Show on the Custom Domain?"
What's happening: You have multiple pages and wonder how they work with the domain.
Answer: Yes, all pages in the project use the custom domain.
Situation 4: "Should I Use www or Without www?"
What's happening: You're unsure about domain format.
Answer: Both work. Pick one and be consistent.
Best practice:
- Choose ONE: Either
yourbrand.comORwww.yourbrand.com - Use it everywhere (emails, business cards, ads)
- Set up redirect so both work
- Example: If you choose with www, redirect without-www to with-www
- Visitors get the right version either way
How: Ask FlexiFunnels support to set up the redirect
Situation 5: "Can I Connect Multiple Domains to One Project?"
What's happening: You want the same landing page accessible from multiple domains.
Answer: Technically yes, but it's tricky. Better approach:
Instead:
- Create separate projects for each domain
- Keep the same landing page design
- Connect each project to a different domain
- Each domain has its own project and URL
Why: Each project can only connect to o
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