How to Set a Default Password for New Members in FlexiMembership

FlexiMembership allows you to set a default password that is automatically assigned to new members. This is useful when members are created through manual creation, import, sign-up, or purchase.

Before You Begin

• Log in to your FlexiMembership account.
• Open the membership for which you want to configure the password.
• Keep the default password you want to assign to new members ready.

Step-by-Step Instructions

Screenshot 1: Open My Membership from the top navigation.

Screenshot 2: Go to Settings → Access & Advanced → Security.

Screenshot 3: Enable the default password, enter the password, and save the changes.

How the Default Password Works

The setting shown in FlexiMembership automatically assigns the configured password to new members created through:

• Manual creation
• Import
• Sign-up
• Purchase

Important Security Note

The Member Password screen warns that all new members receive the same default password until they change it. Anyone who knows the default password may be able to sign in as a member who has not changed it yet.

For better security, ask new members to change the default password after their first login.

Common Scenarios

A new member needs a password automatically

Enable Set a default password, enter the password, and save the changes.

An existing member still uses their old password

This is expected. The default-password setting applies to new members and does not change existing member passwords.

You want members to create their own secure passwords

Ask members to change the default password after their first login. The Security settings specifically recommend this.

Troubleshooting

Before Contacting Support

• Confirm that you opened the correct membership.
• Confirm the path: Settings → Access & Advanced → Security → Member Password.
• Check that Set a default password is enabled.
• Confirm the password was entered correctly.
• Click Save changes.
• Check whether the affected member was created before or after the default password was configured.

Frequently Asked Questions

Does the default password apply to existing members?

No. Existing members continue to use their current passwords.

Which new members receive the default password?

According to the setting shown in the supplied screenshot, it applies to new members created through manual creation, import, sign-up, or purchase.

Can members change the default password?

Yes. The Security screen recommends asking members to change the password after their first login.

What happens when I change the default password?

The new default applies to new members. Existing members keep their current passwords.

Summary

1. Open My Membership.
2. Select the required membership.
3. Open Settings.
4. Go to Access & Advanced → Security → Member Password.
5. Enable Set a default password.
6. Enter the default password.
7. Click Save changes.
8. Ask new members to change the password after their first login.