A community is like a clubhouse ?. Your members go inside, talk, and share pictures and videos.
Little words, big meanings
| Word | What it means |
|---|---|
| Product | the ticket that lets people in |
| Payment gateway | the tool that takes the money, like Stripe |
| Pricing Type | Free, Paid or Free Trial |
You can make 3 kinds of community
| Kind | What it means | Do you get a ticket (product)? |
|---|---|---|
| Free | Anyone can come in. No money. | ✅ Yes, made for you |
| Paid | People pay money to come in. | ✅ Yes, made for you |
| Free Trial | Free for a little while. Then people pay. | ❌ No ticket |
- The ticket is called a community product
- When someone gets the ticket, they walk into the community
Create Your Community in 6 Steps
1Make a membership
- A community lives inside a membership, so you need one first
- Click My Membership at the top
- Click the green New Membership button
- Type a name and click Create
- Already have a membership? Open it and go to Step 2
2Click New Community
- Open your membership
- Click the Communities tab
- Click the green New Community button
You will see: a box called Create Community opens.
3Fill in the box
| Field | What to enter |
|---|---|
| Community Name | The name of your community |
| Short Description | One or two lines about the community |
| Community Owner | You can skip this |
| Support Email / URL | Where people can ask for help |
- Then pick the Pricing Type: Free, Paid or Free Trial
If you want a Free community
- Set Pricing Type to Free
- Click Create Community
- That's all!
If you want a Paid community
- Set Pricing Type to Paid
- Fill in the money type (currency), the price and the payment gateway
- Click Create Community
TipFor a paid community, Who can join shows Only members who were granted it. People must buy the community, or you let them in, before they can join.
Wait a momentWait a few seconds after you click Create Community. For Free and Paid, your ticket (product) is being made in the background.
4Find your product (Free and Paid only)
- Click Products at the top
- Find your new product. It has a Community Product label
- Click it to open it
- Can't see it? Refresh the page. It may need a moment
5Make your 3 pages live (Free and Paid only)
- The price and settings are already done for you
- You only need to publish the pages
- In the left menu, click Landing page
- Do the steps below for each page
| Page | What it is |
|---|---|
| Sales Page | The shop window. People see it first |
| Checkout Page | Where they pay (or pay ₹0) |
| Thank-you Page | Says "Yay, you're in!" |
Sales Page
- Click the Sales Page tab
- Pick a template you like
- Click Publish sales page
Checkout Page
- Click the Checkout Page tab
- Pick a template you like
- Click Publish checkout page
Thank-you Page
- Click the Thank-you Page tab
- Pick a template you like
- Click Publish thank-you page
ImportantPublish all 3 pages. If you skip one, your visitors can't use it.
6Try it yourself (Free and Paid only)
- Pretend you are a buyer
- Open your Sales Page (click Visit)
- Click the Enroll now button
- You are now on the Checkout Page
- Type your name, email and phone
- Use an email you can log in with
| Kind | What to do |
|---|---|
| Free community | The total is ₹0. Click Pay ₹0. You are not charged anything |
| Paid community | The total is the price you set. Pay with the payment gateway you picked, like Stripe |
Free community
Paid community
You will see: the Thank-you Page. You are in the community! Log in to the member dashboard and open the Community tab to find it.
What About Free Trial Communities?
- No ticket, no pages
- Your community is ready as soon as you click Create Community
- See it in the Communities tab
- Members get in based on Who can join
- Anyone in the membership? Every member finds it in the Community tab
Quick Fixes
| Problem | Fix |
|---|---|
| I can't find my product | Go to Products and refresh the page. Wait a little and look again |
| My Free Trial community has no product | That's normal. Free Trial communities don't get one |
| My page won't open | Check that you clicked Publish. Just did? Wait a moment. Still not working? Publish it again |
| I can't see my community on the dashboard | Refresh. Make sure you bought it with the same email you logged in with |
| It says "no course yet" | That's okay. Communities aren't courses. Look in the Community tab |
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